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Library services use 2 different IDs and passwords - depending on what you are trying to do. If you are trying to place an Interlibrary Loan request - you need your NETID and email password. For everything else, the library uses the last 11 digits of your ISU ID (not just 9 digits) and a library password. Users can set their own library password at: http://www.lib.iastate.edu/myaccount-setpwd/6888